Shipping policy
SHIPPING
Standard Shipping Australia Wide
- Orders under $149.99 incur a flat rate $9.95 fee
- Orders under $149.99 including Extra Cover (Insurance) $12.95
- Orders over $150 are eligible for Free Shipping
- Extra Cover Insurance is available for $3 - Covers order if lost/damaged in transit
Express Shipping Australia Wide
- Express shipping $14.95
Shipping International to New Zealand (excludes Birkenstock)
Orders over $150 AUD are eligible for Free Shipping
Orders under $149.99 AUD incur a flat rate $15 fee
Shipping International to Other Regions
All other International shipping is calculated upon checkout (excludes Birkenstock & Taos)
Taxes, Tariffs & duties are the responsibility of the receiver, these charges will be automatically applied at checkout.
International parcels may be subject to extended delays due to customs clearance.
Shipping Information
Manning Shoes offer standard, Express (within Australia) or Standard with Insurance shipping within Australia using Australia Post. International shipping is via Australia Post until it reaches the country of destination where it is then taken over by their partner carriers.
Dispatch Timeframes
All orders are dispatched within 24 - 48 hours of order being placed Monday to Friday, unless otherwise stated on product page. Orders are dispatched daily before 2pm, any order that comes in after 2pm will not leave the same day. All shipping rates apply to Australian dollars.
Orders placed Saturday, Sunday or public holidays will be shipped within 48 hours of the first business day following.
No responsibility is taken for items lost/damaged in transit unless additional Insurance cover has been selected. No responsibility is taken for incorrect addresses given at time of order. If an item is Returned To Sender due to non collection or incorrect details - a charge of $10 will apply.
We suggest that you track your delivery via the Australia Post App to confirm when your item is ready for collection or has been delivered.
General Australia Post Shipping Times
Standard Domestic - 3-10 business days (depending on state)
Express Domestic - 2-5 business days (depending on state)
Standard NZ - 5-14 Business day
Standard International - 5-21 Business days
We can not guarantee shipping times including EXPRESS. While we take all actions to dispatch orders as quickly as possible, once it has left our warehouse we no longer have control over delivery timeframes.
In Store Pick Up
In store pick up is available from our stores Monday - Friday during trading hours. Our Trading hours can be viewed here. Orders for pick up are usually ready to collect within 2 hours during these times. However, a notification will be sent to your email once your order is ready to collect. Please wait for your pick up notification before going into store.
Shipping Delays on Selected Products
Selected products on our site are available to purchase in a given number of days prior to stock being available in our warehouse. When you order an item that is in-transit to us there will be a delay in shipping your item/s. This delayed shipping notice will be shown on the product page below the ADD TO BAG button.